Most people come to us for a website and leave with a website. Occasionally somebody describes their week first, and it turns out that the site is fine and the actual problem is that four people are re-typing the same information into three different systems.
These are the tools we build most often once that conversation happens. None of them is glamorous. All of them pay for themselves quickly.
Online booking
Real availability, service durations, buffers, deposits and reminders, synced to the calendar the team already uses. For anyone taking appointments, this is usually the highest-return thing on the list.
Web forms with signatures
Consent forms, service agreements, authority-to-act, new patient forms, tenancy applications. Filled in and signed on a phone, delivered as a PDF to your inbox and stored where you can find it. It removes printing, scanning and the follow-up call chasing a signature.
Secure file intake
Clients emailing you passports, bank statements and tax documents is a data breach waiting to happen. A proper upload page with size limits, file type restrictions and access control costs very little and moves that risk off email entirely.
Payment pages
A hosted payment link or a card form on your own site, so people can pay a deposit or an invoice in the same session they decided to. For most businesses this is a small build and it measurably shortens the time between a decision and money arriving.
Simple invoicing
Not a replacement for your accounting package, but a way to raise, send and track a job invoice without opening one. Particularly useful for trades quoting on site.
Questionnaires and polls
Structured intake before a first appointment, feedback after a job, or a survey that feeds a mailing list. The value is in the structure: answers arrive comparable rather than as free text you have to read and summarise.
Support ticketing
Once support requests arrive by email, phone, text and social message, things start getting missed. A single queue with ownership, status and history stops that, and gives you a record of what people actually keep asking for.
Project management and quoting portals
A place for clients to see quote status, approve variations, view progress and find documents. It removes the majority of "just checking in" emails, which for a busy trade or consultancy is a genuine hour a week.
Where to start
Pick the task your team complains about most and count how many minutes a week it takes. If the answer is more than two hours, it is almost certainly worth automating, and it is almost certainly cheaper than you expect. Tell us what the task is and we will tell you whether it is worth building.
Need one of these built? Send the brief and we will quote it, fixed, within one business day.
